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The 50 Best Books for Business

The 50 Best Books for Business

The Business Source:Business Essentials Library

1. Blink
The Power of Thinking Without Thinking
by Malcolm Gladwell
2. Freakonomics
A Rogue Economist Explores the Hidden Side of Everything
by Steven D. Levitt and Stephen J. Dubner
3. Classic Drucker
Wisdom from Peter Drucker from the Pages of Harvard Business Review
by Peter F. Drucker
4. Fit In Stand Out: Mastering the FISO Factor
The Key to Leadership Effectiveness in Business and Life
by Blythe McGarvie
5. Winning
by Jack Welch with Suzy Welch
6. The Source of Success
Five Enduring Principles at the Heart of Real Leadership
by Peter Georgescu with David Dorsey
7. What the Best CEOs Know
7 Exceptional Leaders and Their Lessons for Transforming Any Business
by Jeffrey Krames
8. The One Thing You Need to Know
... About Great Managing, Great Leading and Sustained Individual Success
by Marcus Buckingham
9. Avoiding Disaster
How to Keep Your Business Going When Catastrophe Strikes
by John Laye, FBCI
10. What is Six Sigma?
by Pete Pande and Larry Holpp
11. Career Warfare
10 Rules for Building a Successful Personal Brand and Fighting to Keep It
by David F. D'Alessandro, with Michele Owens
12. Put the Moose on the Table
Lessons in Leadership from a CEO's Journey Through Business and Life
by Randall Tobias, Todd Tobias
13. The End of Advertising as We Know It
by Sergio Zyman, with Armin Brott
14. The Ten Demandments
Rules to Live By in the Age of the Demanding Customer
by Kelly Mooney, with Laura Bergheim
15. Adversity Quotient
Turning Obstacles into Opportunities
by Dr. Paul G. Stoltz
16. Big Brands, Big Trouble
Lessons Learned the Hard Way
by Jack Trout
17. Blindsided
How to Spot the Next Breakthrough That Will Change Your Business Forever
by Jim Harris
18. BusinessThink
Rules for Getting It Right – Now and No Matter What!
by Dave Marcum, Steve Smith and Mahan Khalsa
19. Customer Love
Attracting and Keeping Customers for Life
by Chip R. Bell
20. Deadline!
How Premiere Organizations Win the Race Against Time
by Dan Carrison
21. Disconnected
Deceit and Betrayal at WorldCom
by Lynne W. Jeter
22. Emotion Marketing
The Hallmark Way of Winning Customers for Life
by Scott Robinette, Claire Brand and Vicki Lenz
23. Empires of the Mind
Lessons to Lead and Succeed in a Knowledge-Based World
by Denis Waitley
24. Enron
by Loren Fox
25. EVEolution
The Eight Truths of Marketing to Women
by Faith Popcorn and Lys Marigold
26. First Among Equals
How To Manage a Group of Professionals
by Patrick J. McKenna and David H. Maister
27. Focal Point
A Proven System to Simplify Your Life, Double Your Productivity and Achieve All Your Goals
by Brian Tracy
28. I Know What You're Thinking
Using the Four Codes of Reading People to Improve Your Lifeby Lillian Glass, Ph.D.
29. Jack: Straight from the Gut
by Jack Welch, with John A. Byrne
30. Leading Up
How to Lead Your Boss So You Both Win
by Michael Useem
31. Lessons from the Nordstrom Way
How Companies Are Emulating the #1 Customer Service Company
by Robert Spector
32. Managing Upside Down
by Tom Chappell
33. Marketing Warfare
Securing Victory in the Battlefield of the Consumer's Mind
by Al Ries and Jack Trout
34. Martha Inc.
The Incredible Story of Martha Stewart Living Omnimedia
by Christopher Byron
35. Maximum Success
Changing the Twelve Behavior Patterns That Keep You From Getting Ahead
by James Waldroop and Timothy Butler
36. Nobody in Charge
Essays on the Future of Leadership
by Harlan Cleveland
37. On Target
How the World's Hottest Retailer Hit a Bull's Eye
by Laura Rowley
38. Peter Drucker
Shaping the Managerial Mind
by John E. Flaherty
39. Ten Deadly Marketing Sins
Signs and Solutions
by Philip Kotler
40. Testosterone Inc.
Tales of CEOs Gone Wild
by Christopher Byron
41. The 22 Immutable Laws of Branding
How to Build a Product or Service into a World-Class Brand
by Al Ries and Laura Ries
42. The End of Marketing As We Know It
by Sergio Zyman
43. The Gifted Boss
How to Find, Create and Keep Great Employees
by Dale Dauten
44. The Leadership Secrets of Colin Powell
by Oren Harari
45. The Maverick and His Machine
Thomas Watson Sr. and the Making of IBM
by Kevin Maney
46. The Nokia Revolution
The Story of an Extraordinary Company That Transformed an Industry
by Dan Steinbock
47. The Saturn Difference
Creating Customer Loyalty in Your Company
by Vicki Lenz
48. The Ultimate Six Sigma
Beyond Quality Excellence to Total Business Excellence
by Keki R. Bhote
49. Trout on Strategy
Capturing Mindshare, Conquering Markets
by Jack Trout
50. Why CEOs Fail
The 11 Behaviors That Can Derail Your Climb to the Top –and How to Manage Them
by David L. Dotlich and Peter C. Cairo

A Big Thank You!!!

To all those who came out to celebrate success at our first annual Bravo event,  we'd like to say Thank You. It was a great afternoon of tasty food, drink, music and mingling!
Compliments from Stephanie at Mystique Hair Design and Todd Rutherford from West Coast Beauty made us seriously  blush ;)
Greg from Salon Magazine and beautynet.com graced us with his presence and took some great photos for us...You can view them here ! Karen from Fresh Magazine kept us company and donated a mag for each SWAG bag!

Awards were presented in the following categories:

Leadership presented to Dana Lyseng of Supernova the Salon for her "lead by example" management approach.

Accomplishment presented to Marlen Alarcon of Rejuvenating Body Spa (for her 100% increase in retail sales from 2011 to 2012).

Team Merit presented to Angelo's Salon and Spa for their openness to adopting a new mindset and increasing their New Client Retention by 10% and DOUBLING their Retail per Client Transaction in the few short months we've been working with them!

We want to send a big shout out to those who filled our gift bags with some awesome goodies:

Nancy at Genumark, Karen and the team at Fresh Magazine, Laura and Greg at Salon Magazine, West Coast Beauty, Dermalogica, Wendy at Purple Beauty Supplies, Jacqueline at Cheeky Couture Spa Panty, and Danielle at P&G Salon Professional. Most of these wonderful alliances also donated door prizes that were beyond fabulous!!!

Thank again to everyone who came to give a cheers to good business!

The New Facebook Timeline

Here's a link to a great article about the new Facebook Timeline features!


http://www.salontoday.com/blogs/guest/kelly-ehlers/Facebook-Timeline-Additional-Features-You-Should-Know-About-146105275.html?utm_source=dlvr.it&utm_medium=facebook

Paula's Top Ten Tips for Improving your Business

1. Take a Walk
Walk by your salon. Is the entrance inviting? If you were entering for the first time, what impression does the entrance make?

2. Sit Down
Take five minutes to sit in every chair a client would. Look around. Notice all the details a client would see from that perspective.
What does the client see, smell and hear?

3. Check Out the Menu
What services do you offer and how is that communicated to the client?

4. Find the Time
Notice how much time per week you spend on your business (as opposed to in your business).

5. Read
Open our monthly newsletter and blogs for great industry related information and up-coming events.

6. Set Goals
Writing out your goals clarifies your vision for future success. As the Cheshire Cat said "If you don't know where you are going, it doesn't matter which way you go".

7. Monitor
Touch into what your books have to say. Your numbers tell you tons about your business and team performance.

8. Celebrate Success
Acknowledging that targets have been achieved is extremely motivational. A simple congratulation, a gift or financial toked...rewarding staff creates loyalty. Have you an incentive program for your team?

9. Pay Attention to Social Media
What is your presence on the Internet? Did you know that there are over 850 million Facebook users? How are you using social media to your advantage?

10. Breathe
Breathing is very good for business!

The Four Realms of Customer Service

Here's a wonderful little reminder of what it takes to provide great customer service! Written and produced by our Business Development Coach, Grant Sheinin.


http://my.brainshark.com/4-Step-formula-for-great-customer-service-364777139

Important Information for owners of CHAIR RENTAL salons

Boy oh boy was there quite an uproar in our seminar today. Some salon owners and chair renters were very unhappy, confused and scared upon hearing about the Canada Revenue Agency's policies on Employment Insurance regarding hairdressers and barbers. Here's some info from you, kindly provided to us by a participant in the class.

Under a special EI regulation, the owner, proprietor, or operator of the barbershop or hairdressing business is considered to be the employer of the individuals who perform services in connection with the establishment, EVEN IF THE INDIVIDUALS ARE NOT EMPLOYED UNDER A CONTRACT OF SERVICE (CHAIR RENTERS).
If you own or operate the business, you have to pay both the worker's share and your share of EI premiums. The worker's insurable earnings are to be calculated based on the net revenue.The worker's insurable earnings are used to determine the worker's share of EI premiums.

Now, as the owner of a chair rental salon you might be thinking...
"I have no idea what my chair renters make" !
Well don't worry your pretty little head about it, the CRA has thought of that...

There are two ways to determine the insurable earnings for a week, depending on whether or not you know the worker's actual weekly earnings and expenses:
a) If you know how much the worker earned in a pay period and the expenses incurred in generating revenue from the worker's operation in the establishment, the amount of the individuals insurable earnings is the total actual earnings (net revenue) from the individuals employment for the pay period up to the maximum annual insurable earnings.
b) If you do not know how much the worker earned and/or the expenses the worker incurred in generating revenue from the worker's operation in the establishment in a pay period, the amount of insurable earnings is the lesser of:

• the number of days worked in the week multiplies by 1/390 of the maximum of the annual insurable earning; or
• 1/78 of the maximum annual insurable earnings

The maximum insurable earning is $42,300.00

As the employer, you have to send int he EI premiums that you paid for your workers.

Confusing, isn't it? As a chair renter myself I was under the impression that I was self employed and had the option of whether I wanted to pay into EI or not (this only became an option for self employed individuals in 2010). According to this, as a self employed hairstylist I have NO choice but to pay into EI.
If you are the salon owner of a chair rental salon, you are required to pay both the employee's and the employer's EI contributions, meaning...unless you want to incur these expenses they should be added on to the chair rent you collect each month.

If you'd like more information please visit the CRA website at:
http://www.cra-arc.gc.ca/menu-eng.html  or speak with your accountant.

And for goodness sakes,  DO NOT shoot the messenger!