Here's a wonderful little reminder of what it takes to provide great customer service! Written and produced by our Business Development Coach, Grant Sheinin.
http://my.brainshark.com/4-Step-formula-for-great-customer-service-364777139
About ITB
- In The Black Salon Business Consulting
- Vancouver, British Columbia, Canada
- In The Black Salon Business Consulting provides systems, strategies, and solutions for salon growth and profitability. We inspire, motivate, and produce desired results by sharing experiences, renewing passion, setting attainable goals, and delivering tools for success. We believe in elevating Cosmetology Industry standards and assist salon businesses in becoming industry leaders.